Visiting the doctor may seem like a normal thing to do, and it looks very ordinary. However, this is part of a much larger complex system of payment and information. This check-up, in reality, is part of a three-way system that involves interaction between the patient and the healthcare provider. This healthcare provider is a term used to describe hospitals, emergencies, operation theaters, physicians, or medical-related service facility. In this system, the last party is the payer or the insurance company.

Precisely in this system, the medical billing services are involved. Here, the medical biller negotiates the payment terms and arranges the amount between all the parties involved.

What is medical billing?

In essence, this is the process of submitting medical claims and following up on them with the health insurance firms so that payments are received concerning the services offered by pharmaceutical organizations.

What does a medical biller do?

Most specifically, the medical biller’s duty involves ensuring that the medical facility that is providing its services is duly compensated by billing both the payers as well as the patients. The medical biller collects all the necessary information required in each scenario. Specifically, this is the information regarding the patient as well as the procedure being undergone. This information is used to compile a medical bill that is forwarded to the insurance company that takes care of it.

What is a medical biller’s job description, roles, and responsibilities?

As far as the job description is concerned, the medical biller is responsible for submitting any professional claim or medical bills to the insurance companies. The medical biller should make sure that all the information is accurate and is submitted on time. As far as the day to day operations are concerned, the occupational duties of a typical medical biller may include reviewing bills to ensure that all information is correct. Medical billers have to work with integrated software as well to ensure error-free progress for the firms. Apart from this, medical billers need to call the insurance companies regarding any issues related to payments. They are also responsible for maintaining the patient’s medical records. In case of any denied claims, medical billers typically research and appeal against any denied claim. Medical billers also update software in case there are any changes to the rates. Making sure that unpaid applications are due within the standard billing cycle frame is part of a medical biller’s daily duty. Lastly, the medical biller has to answer all queries related to patients as well as the insurance company’s concerns via the internet or the telephone. These are typical duties and responsibilities; however, the roles may vary from organization to organization.


With the world slowly realizing the importance of medicine and health, medical billers have become an integral part of the entire healthcare system. Medical billing is now becoming important with each passing day, and its importance is expected to further shoot up in the days to come.


What exactly do medical billers do?